Position Job Description

Responsible for quality and food safety of the enterprise and for providing leadership and management for the company’s quality programs.

Plans, coordinates, and manages quality activities including quality initiative design, budget, and implementation. Ensures that quality initiatives are timely and completed in accordance with established quality standards and procedures. Researches and develops new and existing menu options, products, processes, and operational procedures. Supports the company with product development and optimizes ease of execution, including cost control. Coordinates with functional personnel to ensure timelines are maintained. Approaches responsibilities with high level of integrity, confidentiality and protection, and low risk to company assets, including reputation.

Essential Job Duties

Assumes responsibility for the planning, development, and implementation of quality initiatives.

• Defines quality mission in collaboration with Senior Management.
• Creates a detailed work plan which identifies and sequences the activities needed to successfully complete initiatives.
• Determines resource needs such as time, money, and equipment required to complete quality initiatives.
• Develops a schedule for initiative completion that effectively allocates the resources to the activities.
• Reviews the plan schedule with senior staff that will be affected by the quality activities, revising the schedule as required.

Assumes responsibility for formulating and executing effective quality plans.

• Executes the quality plan.
• Develops and implements best practice forms and records to document quality activities.
• Monitors the progress of the quality plan an adjusts as necessary to ensure the successful completion of the initiative.
• Establishes a communication schedule to update stakeholders including appropriate staff in the organization on the progress of the quality initiatives.
• Writes reports on the initiatives for management.

Assumes accountability for the efficient, timely, and accurate completion for quality functions.

• Oversees design, implements processes to ensure validation that quality specifications are being met by network facilities.
• Initiates and negotiates bids with Senior Management and contractors for resource needs.
• Monitors production quality.
• Oversees inspection and testing of quality and identifies problems, resolving them quickly and effectively.
• Monitors all quality operations for compliance with established food safety policies and regulations.
• Generates detailed reports relating to quality status and compliance in a timely manner.
• Ensures that quality functions are completed in accordance with established production, safety, and quality standards.
• Establishes and implements training designed to disseminate quality processes throughout the organization.

Assumes responsibility for development and implementation of food safety plans, policies and procedures.

• Assumes responsibility for all food safety activities including but not limited to ensuring all quality personnel are competent within their job functions.
• Responsible for network implementation of changes within food safety regulations including GFSI, USDA, and FDA (where applicable).
• Update standard operation procedures (SOP), policies, and templates for all SQF related records.
• Develops and implements robust food safety plans.
• Manage HACCP plan and pre-requisite programs.
• Conduct SQF observations of key associated performing food safety activities.
• Routinely audit food safety practices to objectively evaluate performance and provide feedback to other personnel as necessary.
• Facilitates document control program.
• Owner of label life cycle including interfacing with regulatory agencies and network stakeholders. Work with Empire associates in the approval of labeling within the facility (USDA).

Compliance

• Plans, executes, and evaluates projects while maintaining food safety and regulatory requirements.
• Follow all facility GMP (Good Manufacturing Practices) as required by FDA/MDA/USDA food processing regulations.
• Visit plant locations to support and educate management teams.

Effectively supervises assigned personnel, ensuring optimal performance.

• Directs and assigns personnel as needed.
• Directs and oversees Sanitation team
• Provides assistance and support as needed.
• Trains, advises, and counsels employees and provides suggestions to improve performance.
• Conducts performance appraisals as assigned.

Assumes responsibility for maintaining effective communication, coordination, and working relationships with company personnel and management.

• Works closely with other departments to maintain schedules and implement changes and revisions in operational procedures.
• Provides assistance and support to related departments as required.
• Keeps management informed of area activities and of any significant problems.
• *Assumes other duties as assigned.

• Ensures that work area is clean, secure, and well-maintained.
• Completes special projects as assigned.

Qualifications

• Bachelor’s degree or higher in Meat Science, Food Science, Culinary Nutrition, Foodservice Management, or a related field preferred.
• SQF, GMP, and HACCP certification
• Five years of related progressive experience
• Ability to read and interpret documents such as procedure manuals and regulatory documents.
• Ability to effectively present information and respond to questions from management level.
• Ability to apply logic to carry out detailed, but uninvolved, instructions and to deal with problems involving a few different variables.
• Demonstrate ability to manage and prioritize multiple tasks and demands working with minimum supervision.
• Thorough understanding of company products, services, and competitors’ product lines
• Strong leadership abilities
• Minimum of 5 years Managerial experience
• Knowledge of meat products and related recipes.
• Ability to speak, read, and write English
• Strong verbal and written communication skills, especially in interpersonal relations
• Bilingual (Spanish) preferred
• Strong math skills
• Must be well-organized with good attention to detail
• Display strong work ethic, initiative, and positive attitude

Job Type: Full Time

Benefits:  Comprehensive benefits package including:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

License/Certification:

• Safe Quality Food Certification (Preferred)
• Food Safety Certification (Preferred)
• HACCP Certification (Preferred)

We offer our employees the opportunity to grow personally and professionally, to contribute to the success of one of the top 100 fastest-growing organizations, and to serve others in a manner that exceeds their expectations. We’re looking for dynamic motivated/ driven professionals to join our team. We are currently seeking strong candidates immediately for this unique opportunity!

Job Description

• Creating purchase orders in the Company Portal as requested by the clients.
• Report quantities to be produced and packed for delivery. Make a report update when a new order is placed.
• Update and print invoices from the accounting system. Make sure every invoice has the correct terms and date of delivery.
• Send invoices to the clients by email. Answer proactively to our customers’ requests.
• Upload invoices into the company storage cloud.

Reporting To:

Director of Sales

Job Duties:

• Make outbound calls to generate new leads with existing clients – no cold calling
• Answer incoming calls from prospective clients
• Use scripts to provide information about product’s features, prices etc. and present their benefits
• Ask pertinent questions to understand the customer’s requirements
• Persuade the customer to use our products demonstrating how our services meet their needs
• Record the customer’s personal information accurately in a computer system
• Deal with complaints or doubts to safeguard the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and record useful information

Qualifications:

• Neat and groomed appearance and pleasant, outgoing disposition
• Ability to multitask
• Ability to perform under pressure and to keep calm in the face of adversity or tension
• Strong written and oral communication skills
• Strong conflict resolution skills
• Proficient knowledge of Microsoft Office suite
• Familiarity with GMP and Food Safety guidelines preferred
• College degree preferred
• Fluent in English; multilingual strongly preferred
• Basic math skills

Job Type:

Part-time

Compensation:

$14.00 - $15.00 per hour

We offer our employees the opportunity to grow personally and professionally, to contribute to the success of one of the top 100 fastest-growing organizations, and to serve others in a manner that exceeds their expectations. We’re looking for dynamic motivated/ driven professionals to join our team. We are currently seeking strong candidates immediately for this unique opportunity!

Job Description

DeliverLean Care is one of the nation's largest healthy food manufacturers and is looking for an enthusiastic Telemarketing Sales Agent to generate sales either by calling or answering requests from new and existing clients in a fast-paced environment. You will be responsible for influencing existing or potential customers to use our services. A successful Agent must be friendly and persuasive and must be able to understand the client’s requirements in a short time and present solutions that meet their needs. The ideal candidate will be patient, intelligent and motivated. The goal is to promote business growth by offering additional services and goods to our company’s existing clientele.

Reporting To:

Director of Customer Support & Sales

Job Duties:

• Make outbound calls to generate new leads with existing clients – no cold calling
• Answer incoming calls from prospective clients
• Use scripts to provide information about product’s features, prices etc. and present their benefits
• Ask pertinent questions to understand the customer’s requirements
• Persuade the customer to use our products demonstrating how our services meet their needs
• Record the customer’s personal information accurately in a computer system
• Deal with complaints or doubts to safeguard the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and record useful information

Qualifications:

• Proven experience as telemarketer or similar sales/customer service role
• Proven track record of successfully meeting sales quotas preferably over the phone
• Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Excellent communication and presentation skills
• Proficient in English
• Bilingual (Spanish/English) is preferred
• Persistent and results-oriented
• Patient and able to handle customer rejection
• High school diploma; BSc/Ba is a plus

Job Type:

Full-time/ Part-time

Compensation:

$12.00 - $14.00 per hour

We offer our employees the opportunity to grow personally and professionally, to contribute to the success of one of the top 100 fastest-growing organizations, and to serve others in a manner that exceeds their expectations. We’re looking for dynamic motivated/ driven professionals to join our team. We are currently seeking strong candidates immediately for this unique opportunity!

Job Description

We are looking for a skilled Prep Cooks/ Line Cooks to prepare delicious meals according to menu. You will cook dishes that will delight our customers with their taste and timely delivery. An excellent cook must be able to follow instructions in cooking and delivering well-prepared meals. They must be deft in moving around the kitchen and apt in multi-tasking. Experience in using various ingredients and cooking techniques is also important.

Reporting To:

Head Chef

Job Duties:

• Set up workstations with all needed ingredients and cooking equipment
• Prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat etc.)
• Cook food in various utensils or grillers
• Check food while cooking to stir or turn
• Keep a sanitized and orderly environment in the kitchen
• Ensure all food and other items are stored properly
• Check quality of ingredients
• Monitor stock and place orders when there are shortages

Qualifications:

• Experience in using cutting tools, cookware and bakeware
• Knowledge of various cooking procedures and methods (grilling, baking, boiling etc.)
• Ability to follow all sanitation procedures
• Ability to work in a team
• Very good communication skills
• High school diploma or equivalent; Diploma from a culinary school will be an advantage

Job Type:

Full-time

Compensation:

$12.00 - $25.00 per hour

We offer our employees the opportunity to grow personally and professionally, to contribute to the success of one of the top 100 fastest-growing organizations, and to serve others in a manner that exceeds their expectations. We’re looking for dynamic motivated/ driven professionals to join our team. We are currently seeking strong candidates immediately for this unique opportunity!

Job Description

• Produces a quality product under sanitary conditions in the most efficient manner and on a timely basis.
• Unpacks materials; mixes ingredients; assembles product and packs finished goods.
• Ensures that all products (from raw materials to finished product) meet company and government quality standards.
• Inspects products; rejects or repairs products if necessary; records amount of waste as directed.
• Notifies lead or production supervisor of substandard quality product issues, ingredient/material problems and/or equipment malfunction.
• All duties are performed on a rotation basis within a given product line and will rotate to other product lines in all facilities as needed.
• Keeps a straight product flow along conveyors.
• Obtains labels from warehouse, codes as directed, re-boxes until needed, brings to labeling area as needed, places and centers proper label/sticker on products.
• Assists with training of new line attendants to ensure production processes flow according to standards and guidelines.
• Cleans and organizes the work area as needed and may help in other lines or facilities when needed.
• Performs all duties in compliance with existing USDA, Occupational Safety and Health Administration (OSHA), State, Federal, and company regulations, policies and procedures (including Good Manufacturing Practices [GMP’s] and safety regulations), including using all required PPE (Personal Protective Equipment).
• Conduct oneself in a manner consistent with company mission, values, code of ethics, policies, and other standards of conduct.

Reporting To:

Production Operations Supervisor

Job Duties:

• Drive vehicles to designated destinations for customer product deliveries.
• Drive safely and deliver products within deadlines.
• Analyze delivery address, determine appropriate routes and maintain schedule.
• Report any accidents or injuries to Supervisors immediately.
• Load and unload products from trucks and trailers.
• Perform vehicle inspection such as checking fluid level and tire pressure.
• Follow local and state driving laws and road regulations.
• Maintain the vehicle cleanliness and safety.
• Collect payments from customer at the time of product delivery.
• Work with support team to provide exceptional customer services and address customer concerns.
• Perform vehicle inspection before and after each trip
• Adhere to company operating policies and procedures.
• Maintain driving log, prepare vehicle performance forms and complete daily paperwork
• Provide special care in delivering fragile and hazardous products.
• Inspect car for cosmetic or service issues and report any needed repairs or servicing to the supervisor immediately

Qualifications:

• High School Diploma or equivalent preferred.
• 0 - 1 year of related experience

Job Type:

Full-time

Compensation:

$11.00 - $16.00 per hour

Job Description

We offer our employees the opportunity to grow personally and professionally, to contribute to the success of one of the top 100 fastest-growing organizations, and to serve others in a manner that exceeds their expectations. We’re looking for dynamic motivated/ driven professionals to join our team. We are currently seeking strong candidates immediately for this unique opportunity! We are looking for a responsible Delivery Driver to distribute products promptly to our customers. You will represent our company in a professional and cost-effective manner to increase our profitability and customer satisfaction.

Reporting To:

Plant Manager

Job Duties:

• Drive vehicles to designated destinations for customer product deliveries.
• Drive safely and deliver products within deadlines.
• Analyze delivery address, determine appropriate routes and maintain schedule.
• Report any accidents or injuries to Supervisors immediately.
• Load and unload products from trucks and trailers.
• Perform vehicle inspection such as checking fluid level and tire pressure.
• Follow local and state driving laws and road regulations.
• Maintain the vehicle cleanliness and safety.
• Collect payments from customer at the time of product delivery.
• Work with support team to provide exceptional customer services and address customer concerns.
• Perform vehicle inspection before and after each trip
• Adhere to company operating policies and procedures.
• Maintain driving log, prepare vehicle performance forms and complete daily paperwork
• Provide special care in delivering fragile and hazardous products.
• Inspect car for cosmetic or service issues and report any needed repairs or servicing to the supervisor immediately

Qualifications:

• Proven working experience as a Delivery Driver
• Valid and current driver’s license
• Excellent organizational and time management skills
• Good driving record with no previous traffic violations or DUI/DWI
• High school degree preferred

Job Type:

Full-time

Compensation:

$15.00 - $20.00 per hour

Position Description

The Vice President of Sales will oversee the revenue strategy for DeliverLean CARE to distribute home delivered meal services to health plans and risk bearing entities, including Medicare Advantage, state managed Medicaid, group Medicare, Medicare supplemental, individual and provider organizations.  Candidate must have 10 years of successful selling into Medicare Advantage and state managed Medicaid and fully understand the nuances of selling through multiple lines of business and the correlating deadlines for decision making.

Major Areas of Responsibility

Reporting to the CEO and in partnership with others in a high-growth organization, the VP will utilize DeliverLeans’s™ impressive services infrastructure and client base as leverage to pursue new business relationships in Medicare Advantage and state managed Medicaid. Duties will include:

1. Hit the ground running and quickly orient to Medicare Advantage filed benefit opportunities for 2022 and set demonstration meetings
2. Identify pilots and programs for home delivered meals utilizing CMS Covid-19 guidance for plan year 2021 that permits plans to add services outside of the filing and desk review process
3. Work with external consultant to quickly process the product and decision teams at 320 Medicare Advantage plans with the goal of gaining filed status with 15 plans for 2022.
4. Strategize with leadership on growth strategies for existing accounts
5. Define the available market in the corporate CRM and build a revenue pipeline that will become the focus of new business
6. Deliver established revenue objectives determined once hire date is finalized
7. Collaborate with marketing for periodic webinars and promotional activity
8. Be accountable to the CEO for multi-metric reporting on category performance
9. Ensure that renewals are properly monitored
10. Represent DeliverLean™ from the highest moral and ethical standards

Major Areas of Responsibility

As the key sales contributor, this position will create the foundation of a much larger sales organization and must be proficient in creating processes, materials, strategic sales methods, and superior financial reporting. The specific duties represented in part below, are:

1. Develop a national strategy to present DeliverLean™ to key decision-making contacts in the Medicare Advantage space and showcase the key tenants of value, quality, efficiency, and variety of products.
2. Build a pipeline of key accounts and develop strategies to capture the attention of decision makers utilizing all resources at your disposal, including gift samples of food boxes of high-quality food.  
3. Ensure the proper sales tools are in place for success. This will require some grass roots planning for refining the PowerPoint presentation, one-page sales teasers, internal data and research that will compel favorable decisions to buy.
4. Develop mastery of the presentation and content and become an industry ambassador for home delivered meals utilizing LinkedIn, virtual speaking events, associations and other advocacy institutions supporting the elderly.
5. Lead the sales initiative by example, setting a high standard for work ethic, follow through, strategic thinking and compassion
6. Participate in developing corporate revenue objectives and set a plan in motion to achieve said objectives
7. Assist in developing the Client Success function and ensure that the business is prepared for servicing sold accounts so that the VP can focus on new sales
8. Must have a sales orientation and possess skills and attributes that favor relationship sales, while having a keen understating of financial controls that drive profitability
9. Ideate and monetize new product offerings and track the developments of competition, old and new
10. Prepare Win/Loss analysis on all deals and share with leadership to inform product and price positioning.